Rental Rules

Please review our rental rules.
If you have any question or have a specific request, please contact us directly.

*WINTER RULES-FOR WEEKLY RENTAL-STAY SIX NIGHTS AND GET THE SEVENTH NIGHT FREE

RESERVATIONS:

OUR OFFICE IS OPEN FROM 9:00 AM TO 5:00 PM MONDAY THROUGH FRIDAY. YOU MAY CONTACT US BY PHONE, FAX OR E-MAIL.

TOLL-FREE 800-227-6521 OR 828-963-6521
RENTALS@STAYHAWKSNEST.COM
FAX 828-963-6637

ALL RENTALS ARE MADE THROUGH THE TELEPHONE AND THE RENTAL CONTRACT IS SENT OUT TO BE SIGNED AND SENT BACK WITHIN 14 DAYS. YOU WILL RECEIVE A LETTER THAT DETAILS THE PAYMENT SCHEDULE AND PROVIDES INFORMATION ABOUT THE AREA. THE RULES AND MAP TO OUR OFFICE IS ALSO PROVIDED IN THE RENTAL PACKET.

HIGH COUNTRY REALTY RENTALS DOES NOT RENT TO PERSONS UNDER THE AGE 25, THE LESSEE MUST BE THE PERSON THAT CHECKS IN TO THE PROPERTY, AND THE LESSEE MUST STAY IN THE PROPERTY THE ENTIRE PERIOD. THE LESSEE IS RESPONSIBLE FOR THE RENTAL UNIT AND CONTENTS THEREOF.

CHECK IN / OUT:

CHECK IN TIME IS BETWEEN 3:00 PM AND 5:00 PM.

(ARRANGEMENTS FOR LATE ARRIVAL CAN BE MADE)

CHECK OUT TIME IS BEFORE 10:00 AM.

RENTAL CHARGES:

ALL RENTALS ARE SUBJECT TO RENT, SALES TAX, ADMINISTRATION FEE AND SECURITY DEPOSIT CHARGES.

PAYMENTS:

PERSONAL CHECKS WILL BE ACCEPTED PRIOR TO ARRIVAL, BUT NOT ON THE DAY OF ARRIVAL.

THE SECURITY DEPOSIT IS DUE AT THE SIGNING OF THE RENTAL CONTRACT. THE BALANCE OF THE RENT, ADMINISTRATION FEE, AND TAX IS DUE FOURTEEN DAYS BEFORE THE RENTAL BEGINS UNLESS PRIOR ARRANGEMENTS HAVE BE MADE TO PAY UPON ARRIVAL.

TYPE OF PAYMENT: UPON ARRIVAL WE WILL ACCEPT MASTER CARD, VISA, CASH, TRAVELER'S CHECKS , CASHIERS CHECKS, OR MONEY ORDERS.

CLEANING & INSPECTION:

YOUR RENTAL HAS BEEN CLEANED & INSPECTED BEFORE ARRIVAL AND WILL BE CLEANED & INSPECTED AFTER YOU LEAVE. PLEASE HELP US BY REPORTING ANY PROBLEMS AS SOON AS POSSIBLE.

TENANTS RESPONSIBILITIES WHEN YOU LEAVE THE UNIT:

THERE WILL BE EXTRA MAID CHARGES OF $25.00 PER HOUR PER MAID IF UNIT IS LEFT EXCESSIVELY DIRTY. PLEASE FOLLOW THESE EIGHT BASIC RULES

TIDY AND STRAIGHTEN UNIT. REPLACE ANY BLANKETS OR PILLOWS IN THE CLOSETS. PLEASE PLACE ALL REMOTES ON TOP OF THE TV.

WASH AND REPLACE DISHES, SILVERWARE, POTS & PANS IN PROPER PLACE.

STRIP LINEN OFF BEDS, TAKE ALL LINEN TO LAUNDRY ROOM/AREA, AND REMAKE BEDS WITHOUT LINEN.

CLOSE AND LOCK ALL WINDOWS & DOORS, CLOSE BLINDS & CURTAINS.

TURN OFF ALL LIGHTS INSIDE & OUTSIDE.

CHECK ALL HEAT SOURCES, TURN DOWN TO 50'

RETURN KEYS TO OFFICE ($5.00 CHARGE PER KEY NOT RETURNED)

tRASH SHOULD TAKEN TO THE HCR'S DUMPSITE FOR DISPOSAL BEFORE YOUR RENTAL IS OVER. A FEE OF $25.00 WILL BE CHARGED IF WE HAVE TO REMOVE THE TRASH FOR YOU. A DUMPSITE LOCATION AND TIME OF OPERATION WILL BE PROVIDED.

RENTAL CAPACITY:

EACH UNIT HAS A MAXIMUM NUMBER OF PEOPLE ALLOWED TO SLEEP IN THE UNIT. PLEASE NOTE THAT THIS IS PART OF YOUR RENTAL CONTRACT.

PETS:

UNLESS OTHERWISE SPECIFICALLY PERMITTED IN THE CONTRACT AGREEMENT, NO PETS SHALL BE ALLOWED ON THE PREMISES AND IF YOU ARE ALLOWED A PET, THE SECURITY DEPOSIT MAY BE USED IF THERE IS A PET ACCIDENT IN THE HOME.

TELEPHONE:

TELEPHONES ARE INCLUDED IN ALL OF OUR RENTALS. THEY ARE THERE FOR YOUR LOCAL CALLING NEEDS. LONG DISTANCE CALLS SHOULD BE BY CREDIT CARD OR CALLING COLLECT. PLEASE NOTE IF LONG DISTANCE CALLS ARE MADE YOU MAY BE CHARGED $25 SERVICE FEE.

CANCELLATIONS & REFUNDS:

IF YOU FIND IT NECESSARY TO CANCEL A RENTAL CONTRACT THERE WILL BE A $25.00 CANCELLATION FEE AND IF IT IS INSIDE 30 DAYS OF YOUR ARRIVAL YOU WILL OWE ONE-HALF OF THE RENTAL MONIES , IF WE CAN RE-BOOK FOR THE SAME TIME PERIOD YOU ONLY PAY THE $25.00 CANCELLATION FEE.

WEATHER:

OUR MOUNTAIN WEATHER CAN BE QUITE UNPREDICTABLE AND TOTALLY OUT OF OUR CONTROL. WINTER RENTERS: SNOW CHAINS OR 4X4 ARE A MUST! WE ARE NOT RESPONSIBLE FOR SNOW-COVERED ROADS OR TRANSPORTATION TO AND FROM THE RENTAL UNIT. THERE WILL NOT BE ANY REFUNDS GIVEN DUE TO INCLEMENT WEATHER.

ALL RENTALS HAVE LINENS, FIREPLACES (WOOD OR GAS), WASHER/DRYER, AND FULLY- EQUIPPED KITCHENS (COFFEE MAKER, MICROWAVE, AND DISHWASHER).

COMPLEMENTARY HAND & BATH SOAPS, TOILET PAPER , WASHING POWDER ( 2 LOADS), AND DISHWASHER POWDER (3 LOADS) ARE PROVIDED TO START EACH RENTAL.

PLEASE NOTE THAT PUBLISHED RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

REVISED OCT 1, 2002